Programme Highlights

•      eCommerce development in the emerging markets: Transacting from laptop to phone
•      Current and future state of eCommerce landscape in emerging Asia - accessing the untapped opportunities in various sectors from transportation, healthcare, F&B to micro merchants
•      Implementing an efficient supply chain strategy for online retail business
•      Managing the supply chain constraints in emerging markets in Asia & Leveraging on the opportunities for order fulfilment in eCommerce
•      Optimizing warehousing efficiency and effectiveness
•      Creating a cost efficient eCommerce distribution model and fulfilment operations
•      Cross border fulfilment and last mile challenges in emerging market in Asia - how to decrease order fulfilment time & increase reach out capacity?
•      Executing a multi-countries fulfilment operations and its challenges
•      New & alternative delivery options in last mile forward & reverse logistics
•      Demand forecast IT and analytics development
•      Increasing eCommerce traction in developing countries in Asia - Scaling up mobile channel services and initiatives
•      Enhancing transactions capabilities and channels through connected devices
•      Improving customer's experiences and loyalty building through omni-channel engagement
•      The rise of social media, connected devices and proximity marketing technologies in engaging customers
•      Forgoing physical store: Leapfrog retail expansion to digital store
•      Country specific eCommerce supply chain and business models presentation - Thailand, Vietnam, Cambodia, Myanmar, Malaysia, Indonesia and Singapore
•      Financing and investment opportunities in the eCommerce and fulfilment ecosystems
•      Implementing innovative payment solutions to support eCommerce model - cashless, borderless and contactless ePayment
•      Emerging Asia payments trends and issues: What options are available?
•      Achieving inter-operable cross border remittance and its implications on eCommerce
•      eCommerce: Where do the banks fit in? Embedding eCommerce support in the traditional banking structures